FAQ

When is the 2017 festival?
The Summer Festival takes place on Saturday 22nd July 2017. The entire festival is open from 12noon – 10pm with some ticketed activities beginning earlier.

Is the festival free? Do I need a ticket?
Entry into the festival is completely free and there are tons of free activities to enjoy including 3 live music stages, kid’s activities and more. Some activities do require paid-for tickets, please click here for ticketed activities and to buy yours.

Do you have age restrictions in place?
All ages are free to attend and enjoy the festival. We’d recommend that Under 12s are accompanied by an adult.
Bars serving alcohol will be operating the Think 25 policy, strictly serving 18+ with valid ID.
The Giant Waterslide is restricted to age 7+
Austin Powers our outdoor cinema screening is certificate 15
Wiretapper is aged 16+
A child ticket for Jackson’s Lane presents: Lost in Translation, Cirque Bordello is for ages 5 – 12

Can I bring food and drink in?
You’re welcome to bring a picnic and non-alcoholic drinks to the festival. Be sure to dispose of your rubbish after, and no glass or BBQs please. Alternatively we have tons of street food and craft beer on offer if you’re feeling peckish.

Is the festival accessible for wheelchair users?
Most of the event is accessible for wheelchair users, though please note some areas of the park are steep and hilly.
We have a blue badge holder parking area available on a flat level approximately 100m from the festival area.
We have disabled toilets which are located inside the onsite pub.
If you have any questions regarding access to the site please feel free to call us on 0208 3652121

Will the festival still happen if it’s raining?
It will! The festival will always take place come rain or shine. Plus, there are some indoor areas available to hide from the showers.
Please check the forecast and come dressed for the weather. If it does rain, the park may be muddy underfoot so appropriate footwear is recommended.

Can we bring pets?
Pets are welcome in the outside areas of the festival but should be kept on a lead.

Is there on-site parking?
We have free on-site car parking spaces but for busy festival days we always recommend getting here by public transport.
For more travel information click here.

How do I get to Alexandra Palace
Getting to the Palace is easy by tube, rail or bus. Click here for more info.

Do you allow BBQs?
No BBQs please, we’re afraid these are not allowed anywhere on our site so that we can preserve the greenery in the Park.

Do you cater for Vegetarian, Vegan and Gluten Free and other dietary requirements?
We offer a wide range of catering so you should find something to suit your diet. Our street food vendors are subject to change so check the ‘food & drink’ section to see what’s on offer.

How long is the Giant Water Slide, how many goes do I get?
Our waterslide is 100m long and is £8 for one slide.

I’m a trader interested in a stand at your 2017 event, where can I get in touch?
Please fill out the trader form here and we’ll be in touch.

How can I keep up to date with Alexandra Palace’s events?
We host a wide range of events from concerts to sporting events to great outdoor summer events.
Click here to join our mailing list

I am a music act, trader or business interested in getting involved with the 2017 festival, who should I contact?
Please email fill out the trader form here detailing what you would like to offer.